CONSUMER INFO

Chin Chin ChinChin chinchin

Order information for consumers:

  • All prices are in € and include statutory VAT. Order minimum:9,90 €
  • Free of shipping costs: within Germany from order amount of: 70 €. In the EU from: 100 €
  • We accept credit cards: Visa and Master Card
  • If you choose prepayment please give us your Order ID. See our bank details from the confirmation e-mail which you will receive after your successful order. In case you will not receive a confirmation e-mail within 10 minutes please contact:
  • We do not offer payment made by direct debit.
  • We dispatch the goods per mail within 3 working days. If you choose prepayment we deliver upon receipt of the money.
  • In case you have problems with your browser you can also order by fax. Download Order FormHändlerpreisliste(120 kb). The Order Form includes the complete price list.
  • Your data will be transmitted via a secure internet connection. We will not pass on your data to third parties.
  • Diva berlin phone hotline (7:00 a.m.–7:00 p.m.): phone +49 (0)30 - 52004 - 3264
  • We do not provide our goods in an own retail shop. But we distribute our goods in our webshop and in high class fashionable retail stores in your city (Retailer´s List).
  • You will automatically receive a gift certificate of 5,-- € per mail if your order is worth a 100,-- € and more
SHIPPING AND
HANDLING COSTS
 
Prepayment
C.O.D. / Cash on delivery*
Credit Card
Free of shipping costs
Germany
2,95 €
2,95 € + 4,00€
2,95 €
2,95 €
70 €

EU: Austria, Luxembourg,
Netherlands, ... (EU- and the foreign countries of Europe), and Switzerland

4,95 €
not possible
4,95 €
4,95 €
100 €
USA
9,95 €
not possible
9,95 €
9,95 €
not possible
Rest of the World
on request
not possible
on request
on request
not possible
*The post charges a postal delivery fee of 2,00 €
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